Thank you for shopping with Builder4god LLC! We want you to be completely satisfied with your purchase. If you're not entirely happy with your order, we offer a 7-day return policy from the date of delivery. Please carefully review the following guidelines for returning items:
Eligibility for Returns:
- The item(s) must be unused, unwashed, and in their original condition with all tags attached.
- Customized or personalized t-shirts may not be eligible for returns unless there is a manufacturing defect or an error on our part.
- Non-apparel items such as accessories or promotional merchandise may have different return policies.
Initiate the Return:
- To start the return process, please contact our customer support team within 7 days of receiving the order. You can reach them at builder4godaa@gmail.com.
- Provide your order number, the reason for the return, and any relevant details about the item's condition.
Return Shipping:
- The customer is responsible for the return shipping costs, except in cases where the return is due to a defect or an error made by Builder4god LLC.
- We recommend using a trackable shipping method for your return to ensure it reaches us safely.
Inspection and Refund/Exchange:
- Once we receive the returned item, our team will inspect it to ensure it meets the return policy criteria.
- If the item is deemed eligible for a refund, we will process it within 7 business days using the original payment method. Refunds may take additional time to reflect in your account.
- Items are NOT eligible for exchange
- Please note that any items not meeting the return policy criteria or outside the 7-day window will not be accepted for a refund.
This return policy is subject to change without prior notice, so we recommend checking our website and always refer to the company's official return policy to ensure accuracy and compliance with their guidelines.